Shipping and Returns Policy

Shipping and Returns Policy.

Shipping Policy

You have an order tracking tool directly on our site. Tracking information is generally available 48 to 72 business hours after shipment. To track your package, simply enter your email and order number.

Our delivery time is 7 to 21 working days after processing your order.

Delivery is free from 50€! Take advantage!

Customer satisfaction is our priority. We are available for any additional information regarding your order.

You can contact us:

- using the contact form available on the site

- by email: contact@labulledemino.com

We respond to all messages usually within the hour and no later than 24 hours.

Returns & Exchanges

At La Bulle de Mino , we do our best to make our product descriptions as detailed as possible so that you don't encounter any surprises when you receive our products. We want our customers to know exactly what they are ordering.

Order Cancellation Policy

In order to satisfy you, we are able to quickly process all orders placed on our site.

Most orders are processed within 12-24 hours. If you wish to cancel your order for any reason, please email us at Contact@labulledemino.com as soon as possible.

A large majority of in-stock items are processed and/or shipped within 12 hours, it is imperative that you contact us within this time frame, so that we can attempt to cancel your order before it is processed and/or shipped.

No request to cancel your order can be taken into account if it has already been processed.

Address error

It is your responsibility to verify the accuracy of this address and to contact us very quickly to specify a modification. The latter can only be made if your order has not yet been processed.

We cannot be held responsible for incorrect shipping information. We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses...).

In these latter cases, these packages may be returned to us, but not always. If your order is returned to the sender, we will offer you a refund of your order less the shipping costs or we will offer you a reshipment, at your choice. You are not eligible for a reshipment or a refund of your order until your package has been received by the sender.

Return policy

We accept returns* for any reason! Whether you are unhappy or have simply changed your mind. Our return policy is 14 days from the moment you receive your products. If for any reason you are not satisfied, simply fill out this return form . Sign it and then send it with your package to the address we will give you when you write to our support.